UPDATE: PEPSICO Sent Me A Letter After Consuming a 26 Year Old (Expired) Bag of Cheetos "Zig Zags"

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UPDATE: After consuming a not so fresh 26 year old bag of Cheeto's Cheesy Zig Zags which were probably discontinued by FRITO LAY back in the year 2002, the L.A. BEAST decided to call up the Frito Lay Customer Service number & let them know first hand about his experience. After talking with representative Jewel, she told the Beast that he would be receiving a letter from Corporate within 7-14 business days...and here today, the L.A. BEAST would like to share the contents of this letter with everyone...
What does the letter say??
Let's sit back, relax, & find out!!
Have A Good Day!!
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Have A GOOD DAY!!

katma

27 May 2023

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YORUMLAR : 7 013

James Taylor Aylar önce

I watched this as it caught my attention, I’m a 32 year PepsiCo veteran, now retired! Good to know we stand behind our products! You my friend are asking for a reduced lifespan consuming old snack foods! Good luck!

skippy62able Aylar önce

I’m sure those who consume fresh PepsiCo products are also looking at a reduced life span

Zephyr Aylar önce

@skippy62able ZINGGG GOT EMMMM

dabomb1111 Aylar önce

@skippy62ableHAHAHAHA

Baby-Shark GTO Aylar önce

@skippy62able facts

Leia Aylar önce

😂😂😂😂

thomas green 2 aylar önce

The fact you actually called customer service to complain about the freshness of a 26 year old bag of chips is hilarious, Never change Beast 😂

skippy62able 2 aylar önce

That makes this whole journey all the more sweeter. The ridiculousness of it all

b blood 2 aylar önce

@skippy62able nick s. Should get 1 of the free product tickets. Though I suppose you made the call.

sen 2 aylar önce

it would be considered false advertisement right ? what a bag of chips to them anyways they have the quantity but it looks like the quality too

Comet_Samurai 2 aylar önce

To be fair they never state a cut off date for calling in about non fresh produce so by all means you could call PepsiCo about a 100 year old Pepsi (Yes, they're 125 years old)

Dev 2 aylar önce

@Comet_Samurai That's why they changed it to "Guaranteed fresh until printed date" or something along those lines to avoid situations like this lmao.

Just Me Aylar önce

Wait, they still had the same phone number after 26 years? Im pleased to see that they stood behind their product 😀

skippy62able Aylar önce

They do

Joe Stacey 22 gün önce

That's crazy lol

Owen Damon Aylar önce

Been watching this man for years and he’s still putting out pure CONTENT

skippy62able Aylar önce

Stay tuned owen

Colton N Aylar önce

FACT

Trk Aylar önce

Dude same!!

Steven Ricchezza Aylar önce

I've been watching Kevin since the Big Mac challenge

notfiveo Aylar önce

30 years from now he will try to use the coupons which won’t work because bar code scanners will be obsolete. He will then call the company which will be totally run by AI and robots which will suggest going back 30 years in time to use the coupons.

N Hansen Aylar önce

I love it when Jewel in a tone of mild panic asks: you ate chips from TWENTY Years ago???!!! LOL

pecosROB Aylar önce

mine would have started with a BRUH lol she kept her level of surprise professional lol

Wim Hof Aylar önce

I laughed so hard at that moment lmao

Galagy Aylar önce

She said that so her coworkers would overhear and come over lol

dorien jamal herumakhet bey 27 gün önce

😭😭😭🤣🤣🤣

StevetheCollector18 Aylar önce

I can't think of anybody else who would do this kind of stuff, eating an extremely expired bag of Cheetos, calling Frito Lay to tell them about it and framing the Cheetos bag along with the letter and the coupons he received, and of course document everything on TRvid. You're definitely unique Beast. Also Pepsico is so cool man.

C.K Aylar önce

Have you watched Steve MRE 1989? He has eaten food rations from the civil war, and plenty of rations from ww1 / ww2 XD

StevetheCollector18 Aylar önce

@C.K I haven't but I'll check him out.

C.K Aylar önce

@StevetheCollector18 You won't regret it, be prepared to lose some hours lol.. Lets get this out onto a tray, nice!

Marcus W 27 gün önce

This! Pepsico has made the right decision and that made them go viral - the best kind of PR they could imagine.

Logan Myall 26 gün önce

@C.K I love steve but food designed to be shelf stable for decades + is a bit different than what the beast does lmao. Granted with improper packaging (not his fault) Steve does often push it, but frankly the point of canned/mre food is that if under proper circumstances, it'll last essentially forever.

LaShay DaGoddess - Topic Aylar önce

The fact that they actually sent you coupons for their snacks for a 20 year old snack is crazy 😂😂

KILLERONROAD Aylar önce

As someone who has worked customer service over the phone, this would be the funniest and pettiest call lol I wouldn't even be mad, I'd just be laughing while filling out my call notes in the end

To a Brighter Future Aylar önce

I actually called my cable internet provider once, network was out, blah blah blah. They ran through the checklist, and told me to double check the connections. Turns out, among all the high tech spaghetti, the power cord to the modem had somehow popped out. I plugged it back in, and everything was humming within a few minutes. Boy, did I ever feel like a yutz. 😖 I must have been the talk of the water cooler for a week. 🤦

Rasmus Haraldsson Aylar önce

@To a Brighter Future 🤣👍

Travis Meyer Aylar önce

From a Frito sales rep I have to say this was incredible you sir are hilarious! you are both a scholar and a gentlemen 😂

Suburban Garden Permaculture Style Aylar önce

Lol, I'm the son of the man that is the exclusive manufacturer of Frito's extrusi9n equipment. The FCP extruder, 660lbs an hour? Made by my dad for the last 30 years. My dad's company invented the Dale Earnheart car chip, the Flavor Twist, and many other unique frito chip offerings.

VALENTINEproductions Aylar önce

I have a 21 year old son with autism, I love introducing him to videos and people I love watching on here and your "Have a good day" has become one of his favorite things to hear. lol. We binged on your videos last week for a good 3-4 hours. Anyway, hope you're good man.

WLS Churchill Aylar önce

Between you calling the customer service for a phrase on a 26 years old Cheetos bag, and them actually keep their engagement to have the snack on them, it's just too good... Never stop being you Beast !

JesusChristLovesYou Aylar önce

This bag of chips was created when I was born. For 26 years it sat, where ever it was, and for that duration of time I grew, I learned, I developed, I cried, I loved, I lost. While I experienced life, that bag of Cheetos had a life uniquely separate from mine, outliving even some people I knew. And here I sit, watching it find it's purpose and complete the task assigned to it by destiny. This video is so humbling to watch.

Zachary Rollick Aylar önce

I was just a small toddler. I've lived so much since then. Joy. Loss. Pain. I feel you.

madestman101 Aylar önce

that's a good comment man, nice perspective

TheSomagish Aylar önce

Great post!!!

Weedman Smoker Aylar önce

hahahahaha wtf i thought i was the only one thinking this shit!!!! ahahahhahahaha im dying yo!!

anincrediblysmartandhandsomeyoungman Aylar önce

genius!

Arthur Miniear Aylar önce

Jewel knocked it out of the ballpark on customer service. And you pushed the envelope on reasonable expectations, and they still came through without excuses. That's impressive commitment to the printed promise on the packaging. 👍👍👍👍

Zstang01 2 aylar önce

This man is single handily carrying the OG TRvid on his back...we need more people with content like this...pure gold

The Curious Noob 2 aylar önce

No 15 minute intros. No unnecessary information. Just straight up entertainment from beginning to end.

layman's Theory 2 aylar önce

Agreed 💀

Matt Marzula 2 aylar önce

While imitation is considered the highest form of flattery, it's sort of hackneyed.

Ash’s Van Life 2 aylar önce

Well said!!! He was The LA Beast even before Mr Beast became Mr Beast

Bonefetcher Brimley 29 gün önce

Poor Jewel, she just wanted to clock in do her work and go home, then she gets dragged into this utter insanity, and now I, some random person online know of her existence. I wish her all the best.

Gene Savage Aylar önce

After seeing their commitment to customer service in the face of absurdity, I am going to make sure that EVERY bag of Cheetos I buy going forward will ONLY be Cheetos made by Frito-Lay. Good for them!!!

Cory OTR Aylar önce

Your content still puts a big smile on my face as it did 10 years ago when I was a kid in high school. Appreciate you and the effort you put into your content!

74 74 Aylar önce

As a 40 year old gym guy this is the humor I love classic .. he’s like one of the boys

Spanky Aylar önce

The fact that she actually hooked you up with some coupons too now that’s customer service

CelestialSkyDragon 2 aylar önce

Yo props to Pepsico for keeping their promise despite the bag being over 20 years old. Now that is commitment and customer service. Most companies would likely say there is nothing they can do but they kept their word. Much respect to them and to you for consuming this bag of cheese flavored chemicals. Godspeed my dude!

Notepad 2 aylar önce

Honestly 20 bucks in coupons is pretty nice to replace just some small, decades old bag

NESS D BEST 2 aylar önce

hortensia?

Tristan Jacobucci 2 aylar önce

Yeah, I mean, even though they're a soulless corporation, this was really solid customer service and commitment! You rock Jewel. I hope they're treating you right over there ✌️

CAP’N CRUNCH 2 aylar önce

@Notepad $14.97

Occult Opossum Aylar önce

The fact it's been 8/9 years since I first saw some of your vids, and coming back to see your channel now it feels like such a time capsule, the energy, appearance, style all feels the same. It's nostalgic for sure, but also just makes me thinking you're living in like this frozen moment of time or just unearthed you from a time capsule. (def don't mean any of this in a negative light either)

bilinas mini Aylar önce

i will forever be a fan of LA Beast. Been here since the very beginning and im glad to see that you're still producing extremely entertaining content. Much love brother, Thanks for

skippy62able Aylar önce

Have a good day!

XAlien1k Aylar önce

This is gold, props to you for making banger content for over 12 years! Love it

Bruce Tharpe Aylar önce

The fact that you consumed a bag of Cheetos from the late 90s absolutely astonished me! Job well done to the L.A Beast, from a loyal follower of your works since 2013!

Herald Aylar önce

I was just dying of laughter the entire video then you said “it’s been such a unique experience” and I just lost it 😂😂

Megan 2 aylar önce

Petition to bring back Zigzags like you did Crystal Pepsi

BN ANDRSIN 2 aylar önce

It was on shelves for a couple of days. Way up north here. I missed it

Alexandre Rodrigues 2 aylar önce

we have it here in Brazil, its called Cheetos Requeijão

Godzilla Cheeze 2 aylar önce

Still miss that, bro.

Private User 2 aylar önce

I'd buy the zags

Roy Carlson 2 aylar önce

I totally agree ❤ and i wish i could have a fresh crystal Pepsi 😢 my favorite pepsi ever .❤ Thank you LA BEAST FOR LETTING ME AND OTHERS FOR TRYING CRYSTAL PEPSI 🎉❤

Bobby White Aylar önce

This is just incredible. What a great piece to put on your wall. I like Pepsi better now too. Nice to see them stand by their stuff. They could have said we only guarantee freshness for 25 years or used some legal loophole but they didn't. Definitely good guys.

Roger Elzenga 22 gün önce

Dude! this is part disturbing part wholesome af! :D They really stood by their statement, it was no longer fresh, so here are some coupons! :D

Johnny Volume Aylar önce

Dude! Been sick the last 3 weeks, stumbled upon your channel and have been "consumed" by watching your videos. Totally entertaining, and please keep on rocking out the videos! Much love from the 313!

zizzlefax Aylar önce

Only beast can make a video about something as trivial as coupons feel inspirational. Gotta love it

The real Nick S. 2 aylar önce

Dear Kevin, LA Beast, Skippy62able, and once again THE MAN!!! I am so ecstatic, grateful, and blown away for what you have done with the items I sent you to your PO Box. When all the unclaimed lockers were cut open by members of our maintenance team you were the first person I instantly thought of when I saw those amazing vintage snack treasures inside. I knew in that moment I had to save them from being thrown away and send them into the right hands. The amount of creativity and research that was put into this whole idea makes me truly happy what you've brought to life from these vintage snacks. I'm sending you a thank you package in the next couple of days (no vintage snacks inside unfortunately). Have a good day everyone! Nick S.

skippy62able 2 aylar önce

Thank you again. A new awesome memory has been created because of these items. If you provide a return address, I’ll send back some stuff

Paul Miss The Net 2 aylar önce

@skippy62ableDude you’re awesome never change

Kurtis Palmer 2 aylar önce

Was it only snacks in the lockers? Did you find any odd things or things worth saving

Nork Amoomoo 2 aylar önce

Why is this guy roleplaying Nick Swardson?

jasontensa Aylar önce

bro's still doing youtube after these years and STILL makes the effort to reply to comments, YOU A REAL ONE, KEEP AT IT KING!!!! 🥳

Cmoth040 Aylar önce

I would love to be able to see the mind-cloud from Jewel while you were explaining consuming a 26 year old bag of Cheetos. I guarantee you, she was shaking her head and told this story to every single person she came across at work for the next few days.

badbydesign Aylar önce

I did not consume these chips... and this STILL has been an unusual experience. Proud of you Sir!

Por Tee Aylar önce

This is so wholesome because to a 90s kid, interacting with a big company then getting return correspondence was VERY exciting stuff.

-Lord Nikolai- 19 gün önce

Dude that ending got me tearing up😂That’s a man who just won *BIG*

Daveed 78 Aylar önce

Jokes aside, this is how customer service should be. He was clearly in the wrong but they still stood by their claims and gave him vouchers because at the end of the day it costs them basically nothing to show that their company will go the extra step.

skippy62able Aylar önce

I 100% disagree. I was not clearly in the wrong. The language on the package was clear. They did not mention this bag is on us only if consumed within “best by date”. It just said if not fresh, this bag is on us. It wasn’t fresh nor did I know it wouldn’t be. I’ve consumed 50 year old Vietnam era M.R.E. ‘S that tasted as fresh as the day it was made

Vincent Banks Jr. Aylar önce

@skippy62able I would have to agree withu

Erik Delgado Aylar önce

They aren't losing any sleep over 3 $5 bag of chips dude. we're talking about a multi-million dollar company. no matter how silly this seems and we all agree the cheetos were stale AF. they need to honor what they say.

Mario Plousiou Aylar önce

@skippy62able Sure but why use common sense right?

lanky streak of piss Aylar önce

Daveed, you're the one who's clearly in the wrong lol.

Ryan Rusch 26 gün önce

I just discovered this guy and he is not only the most wholesome person on the planet, but he would give Marcus Aurelius and Epicetus a run for their money on most powerful frame of mind man out there.

Roy D. Aylar önce

It's like a master's degree for him. Hats off to you sir. You're keeping me humble. 😂

Okay like I guess so Aylar önce

The only channel on TRvid that has stayed true for so many years. You will forever be my favorite TRvidr. You do this because you love it, and that’s why we love you

MIKE SKIS Aylar önce

Your videos make me remember the days of TRvid’s past, and it’s wonderful glory through the format. Long time fan man, keep it up!

Bleezey Aylar önce

My step sister and I found out if you call the numbers on the back of products and have a complaint or even a compliment they will ask for your address and send some coupons. Spent a day couponing in 2004 home from school with my sister calling EVERY product customer service line in the house 😂

Andrew S 2 aylar önce

I love how you call Pepsi and still hit them with "LA Beast here". Obviously they know exactly who you are without any hesitation.

aaaa 2 aylar önce

Still laughing at this part. Never change Beast.

Jonathan Balls 2 aylar önce

I doubt it. He's popular but definitely only a niche thing. He's not yet a household name. Yet.

FatherDoug 2 aylar önce

@Jonathan Balls Tbf, most dudes even from the UK, if I ask them if they've seen one of his videos, theyll have usually seen one or two. Especially the old ones

Jonathan Balls 2 aylar önce

@[deactivated] hm. I could def be wrong, but just seemed like an older lady like this one might not know him but who knows?

JJ 2 aylar önce

@Jonathan Balls Satire

Doug Martinez Aylar önce

You framing those coupons and the bag is so funny. Thanks for the laugh today

michael kelly Aylar önce

Every day I watch your videos during my lunch break and they NEVER get old! You’re the best! Thanks for eating lunch with me and making every day disgustingly hilarious!! Mind over matter baby!

Jair Brown Aylar önce

Those coupons look awesome! I'll have to remember to actually call if my stuff ever doesn't taste fresh, which is already a rare occasion.

Jonathan Rivera Aylar önce

This brought a tear to my eye .... the world is a beautiful place $15 of coupons from a 26 yo bag

Getsu Fūma 2 aylar önce

Shout out to Jewel, we need more people like her in customer service in every business

skippy62able 2 aylar önce

Agreed!!

Harper Nicholson 2 aylar önce

Juul

RraMakutsi 2 aylar önce

I called customer service after watching the video, just to compliment the professional manner in which Jewel handled Kevin's call 😄. I felt that she did her job very well, with courtesy and good humor, and acted as a fantastic representative for Frito Lay. I told them that I was even inspired to go out and buy some delicious Frito Lay products, thanks to Jewel... I actually bought a bag of "Flamin' Hot Cheddar & Sour Cream Ruffles", which were new to me, and honestly some of the best chips I've ever had! The lady I got on the line, Kathryn, was both perplexed and amused by the situation, and appreciated hearing from a fan of the one and only, original LA Beast. I was also treated quite kindly, and of course, at the end of the call I told her to "Have a Good Day!"

1962 impaula 2 aylar önce

Somebody saved her soul😂

ThatOddLife 2 aylar önce

@1962 impaulafantastic comment. That album is a banger by the way.

barbe00brune Aylar önce

LA Beast, once again, showed us what life is all about. Thank you as always

jim bob 21 saatler önce

Congrats on your conquest ! You never cease to inspire.keep up the good work dude!

Shawn Holloway Aylar önce

Thank you for your commitment to snack food integrity.

cooked Aylar önce

As an aussie, this is single-handedly the most American video ive ever consumed. Kudos bossman!

Ah Jodie Aylar önce

One of the learning experiences I had in grade school, back in the 1960's was to write letters to companies. I found the whole thing exciting and learned from that to do that frequently. I have gotten all sorts of things over the years, and it is oddly cool to have the confidence to do it. Before cell phones and google, I could call my local library and ask them for information, which they would find, and call me back. We lived out in the country, and it was hard to get to town, my mom didn't drive, and dad drove truck out of town a lot. It is still interesting you ate those things!

Justin Williams ✔️ 2 aylar önce

The fact that the number still worked and they honored the product after almost 30 years is crazy

Todd Smith Aylar önce

Why would they change their number

Daniel Thomas Aylar önce

@Todd Smith there’s been plenty of times when I’ve tried to call a company and the number has been changed

Todd Smith Aylar önce

@Daniel Thomas horrible customer service

xWaBiDx Aylar önce

That is why Pepsico will always have my money! xD

Texas Red Aylar önce

@Todd Smith That’s not horrible customer service, it’s just a business number. It’s not uncommon for them to change but PepsiCo is a massive corp ofc it’s the same

Rob Polaris Aylar önce

“You ate a bag of 20 year old chips?” That had me laughing. I have a mini coke with a UAB logo on it from 1996 but there is no way I would drink it!

Silence Filmed Aylar önce

To be honest dude, this is one of your best videos I've ever seen. I like these kind of real videos. Start doing some more of these please!

Tangled Variety Aylar önce

That's how it's done, sir. Never be afraid to ask. The worst they can say is no !🥤

JOhkonut Aylar önce

Okay but those are some nice looking vouchers. Congrats man, I'm proud of you.

Cory Martin Aylar önce

Hey they stand behind their product even after decades. Props to them.

KLTS Aylar önce

It was the victorious musical number for me at the end, got me visualizing Ed and Alphonse coming back home to a warm welcome in resembool after a successful campaign😂👌 alternatively, when you said "just a slight burning" and started rocking back and forth after eating it I damn near had an asthma attack laughing

M. B. 2 aylar önce

*Calls quality assistance and says* “Good day, LA Beast Here.” Without breaking character. What a legend

TippyHippy Aylar önce

I put my hamster in a sock and slammed it against the furniture.

DIGITAL NIGHTMARE Aylar önce

@TippyHippy 😂

Parzivle Aylar önce

@TippyHippy You make me want to cry. That’s (in my opinion) kind of cruel. But even so, I do respect YOUR opinion.

MrDeathbyzombies Aylar önce

This is the greatest comment chain of all time.

riky m Aylar önce

The comment I was looking for. Lmao

Hansen Wilson Aylar önce

Great video, as others have said - feels like old TRvid. Congrats on the pepsico customer service hookup! Curious if they're doing all they can to make people forget about the plane reward lawsuit. Subscribed!

Diego Ortega Aylar önce

Been watching this guy since HS and hes still relevant 😂 LOVE IT 🎉🎉

Colton N Aylar önce

That phone call is actual gold that is so incredibly amazing

Brady Aylar önce

Man you have been on youtube forever, i still remember seeing you on here way back when I was a teenager and getting amped up with you thanks for your content dude. I thought about you the other day completely randomly and found you again! You've got balls of steel eating this crazy stuff hahahaha

Peoplesuuck Aylar önce

LA Beast you have never stopped putting out some truely funny and unique content. One of the TRvid OG's. Never could I forget Crystal Pepsi. I do indeed wish the best for your health cuz god damn it you are awesome lmao. Would definitely drink a (current date) beer with you hahaha.

Gamefreak Aylar önce

awesome to know that PepsiCo actually honored the “freshness guarantee” that’s on the bag even if the chips are 26 years old

XenOn Aylar önce

It's nuts

well Aylar önce

@XenOn nope there chips

Stomping Peak Aylar önce

That's the guarantee. Most people won't follow the guarantee because it's alot of extra steps. So maybe 1 put of 10k will actually use this feature.

Marc H Aylar önce

It is cool 😎 But at first she’s like “you ate chips from 20 years ago???” She’s probably thinking “that white boy is crazy.” 😂

Frank Jager Aylar önce

I mean its definitely cool. But you would think any company would tell you "you should have eaten it before the expiration date".... But since it was 20 years old, they probably allowed a free pass since im sure they had a chuckle

Light Maleski Aylar önce

Hopefully everyone is aware that if you call that questions and comments line, or email their customer service, they will almost always send you a coupon for a free product. I once sent a suggestion to Kettle Chips about putting their tear punch in a different place on the bag and they sent me a coupon for a bag of chips. You don’t even have to have a complaint. They value feedback as data points on their products.

Kirzan Aylar önce

Man, it's good to get a win once in a while, huh? Congratulations, Beast.

TechBaffle Aylar önce

I was totally expecting the phone number to be out of service. The fact they've kept that same phone number is impressive!

xSixGhostx Aylar önce

I actually work for pespico at a refurbish center I've been watching your videos for sla while you're content is great I hope you didn't suffer to much from those old sodas

John Eyman Aylar önce

Pepsico has great customer service. I called about 6 months ago to ask if they were discontinuing the Frito corn chips ( big Fan) as after visiting 6 different large retail stores I was unable to find them in the stores. They said it was a distribution problem due to covid and then sent me several coupons like you received. Awesome customer service.

Suburban Garden Permaculture Style Aylar önce

I can assure you, the Frito will never go away... their top 3 products are doritos and fritos and cheetos. I used to make the quill drives that makes cheetos, and used to build the quill drives that grind the corn into Masa for the cheetos and fritos. My dad owns the company that is the world wide exclusive manufacturer of frito lays extrusion equipment.

Joe Nichols Aylar önce

Ludicrous this man still hits the trending tab after all this years and frankly horrendous things he has done to his body. Truly a beast. Well done.

TheAnnoyingBoss Aylar önce

Calling customer service on a 26 year old bag of cheetos 😂😂😂

Jensen Lopez Aylar önce

Bruh has not aged one bit either

Copper Lobo Aylar önce

He is not a beast...HE IS THE LA BEAST!!!

Joe Nichols Aylar önce

@Copper Lobo Please forgive my blasphemy

Joe Nichols Aylar önce

@Jensen Lopez its impressive. The strange items and challenges have only made him stronger

Craige Slim Aylar önce

This is amazing! I followed LA beast closely when he was bringing back crystal Pepsi a handful of years ago, but then my life got busy and I kind of lost track of him. Now years later, this video pops up and I’m over joyed to see he still up to the same kinds of things and creating the same type of content! Resubscribed! One of the last real original TRvidrs!

PandaJuan Aylar önce

I was really hoping it was a letter written by the CEO with concern 😂 and to plead you never do that again and just buy a new bag of chips.

Dana DeSantis Aylar önce

Been watching you since you broke your toe in half dude. Feel like you are absolutely the king of TRvid. Glad you’re a channel that stayed solid and never changed

Cohen Jake Aylar önce

This guy was truly my child hood

Bruce516 Aylar önce

You sir are a legend! Well done Pepsico!!!

Tyn Aylar önce

I can't believe they actually honored the guaranteed fresh on a 26 year old bag of chips. I was ready for them to hang up on you or have to go through a supervisor. They literally did it with minimal hassle 😆😆😆

Hondoctor209 Chris Aylar önce

they did because this was before they put a date they guarantee it by. could have been a lawsuit if they didn't fulfil the replacement. false advertisement type of thing

Eric Schulze Aylar önce

@Hondoctor209 Chris na you could call them and tell them you didn't eat them and get the same results, you can call them and tell them you just want some free bags and they'll send you coupons for free products I've done it

Hamguy Bacon Aylar önce

@Hondoctor209 Chris Its only 5$ they'd rather send you a coupon since in the long run they'll make that back having a loyal customer.

Ethan H Aylar önce

@Eric Schulze I feel like if they do that it’s just the customer service people being nice. There’s no way PepsiCo just gives out free chips upon request.

Eric Schulze Aylar önce

@Ethan H I've done it

Elzo92 Aylar önce

Man your videos are awesome. The chip bag looked neat. The premise of the video, perfect. The way you opened that letter... Barbaric. 👀

Raevod 14 gün önce

This guy is an absolute legend

Shortsforshow Aylar önce

I just rediscovered this channel after maybe 10 years. Pure gold, so many memories, please keep uploading. This is OG TRvid hall of fame stuff

Xavier Harding Aylar önce

You know you can subscribe to a channel right ?

Scott Copice Aylar önce

The LA Beast is a living legend, been watching you since day 1 man. Always so excited when you drop a new video keep doing you man!!!

Knell KNiGHT Aylar önce

Aye beast i just wanna say I've been watching you since i was about 12, I've had heavy depression my entire life, your videos are one of the reasons i decided to stick around, when i was really low id always watch your stuff to cheer me up and even now, i still do, I've probably watched every video on your channel from the beginning until now about 10-15 times. Big fan, huge supporter and always grateful to have stumbled onto your content at the right time, Have a Good Day!

Sarnarath 2 aylar önce

''We value your loyalty to our products'' You made them proud, wel done Beast.

Ben Vasilinda 21 gün önce

This is amazing customer service. They really pulled through for u.

Undead_Ursine Aylar önce

You are insane, an absolute legend. Well done!

megrimlockisking Aylar önce

have always love LA BEAST from the very beginning and this is the very reason why, the man is the true OG

Mikey vibes Aylar önce

I’m so happy this man is still uploading, been watching for many years and I’ll continue watching for many years.

Momo Aylar önce

As a Pepsi Product enjoyer I am happy to see this kind of Customer Service

DLRS Nate Aylar önce

I think Pepsi deserves some good attention like this for once

De Havilland Canada Twin Otter Aylar önce

They set the gold standard for big corporation customer service, in an area many big corporations struggle at.

DLRS Nate Aylar önce

Survive Thsht nah dude it’s just that Pepsi ain’t really known for anything besides being at taco bell

Lana Goddess Aylar önce

There woke ,why support

PersistentApparationKitty Aylar önce

Naw remember the Harrier Jet contest they refused to honour.

Creepystank Aylar önce

@PersistentApparationKittythat was some fuck shit 😂😂

岩の下駅 Aylar önce

This is freakin hilarious, wholesome, and awesome at the same time

Bob the Cat Aylar önce

This was probably the most pleasant call Jewel received that day. You probably made her day man. Good job.

Ray Aylar önce

This is why l love PepsiCo products. They really do stand behind their products

Clacroix Aylar önce

I feel like… 27 years ago, we would have known better than to do something like this just to get some free chips from consuming an old bag of free chips. 😂 she was probably just being nice because she thought there was something wrong with you and figured it was the very least she could do for you. 😂😂

RT66RC Aylar önce

Clacroix: Well yes, but what about before that? ;)

MashaT22 Aylar önce

Maybe you can start a chain and get a replacement for the replacements! Way to stand by your commitments #PepsiCo & #FritoLay, even when people are dumb enough to “knowingly” consume 26 year old products! I applaud you! 👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻 P.S. please bring back #Cheetos ZigZags so we can all try a fresh bag! Put this guy’s pic on the front of the bag too!

Blendeture 2 aylar önce

I had to pause it and burst out laughing when you introduced yourself as LA Beast to the woman on the phone. 😂

Big Picture Thinking 2 aylar önce

Yeah it’s good stuff. He has done that before.

KameKuro 2 aylar önce

walking into his doctor's appointment: "Good day, LA Beast here"

Matt Pilz 2 aylar önce

The time he ate all the change and had to call the nurse hotline to ask about it, "I'm the LA Beast, and I just consumed 21 coins and I'm a little concerned about my health..." Gets me ever time.

Medivh 2 aylar önce

@Matt Pilz 😂😂😂

DAV ID Aylar önce

I'm raising my hat, L.A. Beast. I have found your channel years ago and then forgot about it. I now remembered it and my man, i wish i had your discipline and willpower. You are a true inspiration and legend!